Terms of service

Terms of Service
Welcome to www.velairshop.com. By accessing and using our website, you agree to be bound by the following Terms of Service. Please read these terms carefully before using our services. If you do not agree with any part of these terms, you should not use our website.

1. General

These Terms of Service (hereinafter, “Terms”) apply to all users of the www.velairshop.com website (hereinafter, the “Site”). By using the Site, you agree to comply with these Terms and with all applicable laws and regulations. We reserve the right to update or modify these Terms at any time without prior notice.

2. Use of the Site

By accessing the Site, you represent that you are at least 18 years old or are using the Site under the supervision of a parent or legal guardian. You agree to use the Site only for lawful purposes and in accordance with these Terms.

3. Intellectual Property

All content on the Site, including but not limited to text, graphics, logos, images, and software, is the property of Velair or its content suppliers and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, modify, or use any content from the Site without express written permission from Velair.

4. Products and Services

We strive to describe and display our products as accurately as possible. However, we do not guarantee that product descriptions or any other content on the Site is accurate, complete, reliable, current, or error-free. We reserve the right to modify or discontinue any product or service at any time without prior notice.

5. Prices and Payments

All product and service prices are subject to change without notice. We reserve the right to correct any pricing errors that may occur. We accept various payment methods, including credit and debit cards. By making a purchase, you agree to pay the full price of the products, including applicable taxes and shipping fees.

6. Shipping and Returns

Please refer to our Shipping and Returns Policy for information on procedures and conditions related to product delivery and returns.

7. Limitation of Liability

To the fullest extent permitted by applicable law, Velair shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use the Site or the services offered on the Site.

8. Third-Party Links

The Site may contain links to other websites that are not operated by Velair. We have no control over the content, privacy policies, or practices of these third-party sites and assume no responsibility for them. We encourage you to read the terms and privacy policies of any third-party websites you visit.

9. Governing Law

These Terms shall be governed and construed in accordance with the laws of Ireland, without regard to its conflict of law provisions. Any dispute arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Ireland.

10. Contact

If you have any questions or concerns about these Terms, please contact us at:
📩 info@velairshop.com

¿Te gustaría que prepare esta versión también en PDF o en HTML para tu sitio web?

Aquí tienes la traducción al inglés de tu Política de Envío, adaptada para tu tienda Velair, con el correo actualizado (info@velairshop.com) y ajustada para reflejar una operación desde Irlanda en lugar de España:

Shipping Policy
At Velair, we are committed to providing you with fast and reliable shipping service. Below you’ll find all the relevant information regarding our shipping process.

Shipping Times

We process and ship orders within 5 to 15 business days after the order is confirmed. Shipping times may vary depending on your location and the current volume of orders we are handling.

Shipping Costs

• Standard Shipping: Shipping costs will be calculated at checkout and added to the total of your order.

• Free Shipping: We offer free shipping on orders that exceed a certain amount. Please check our current promotions for more details.

Shipping Destinations

We currently ship across Ireland. If you would like your order delivered to another country, please contact us at info@velairshop.com for more information about availability and additional shipping costs.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to check the status of your shipment through the courier’s website.

Shipping Issues

If you experience any issues with your delivery — such as delays, damaged products, or lost packages — please reach out to our customer support team at info@velairshop.com. We’ll do everything we can to resolve the issue as quickly as possible.

Address Changes

If you need to change your shipping address after placing your order, please contact us immediately at info@velairshop.com. We will try to accommodate your request, but we cannot guarantee address changes once the order has been processed.

Undeliverable Shipments

Please ensure that your shipping address is complete and accurate when placing your order. We are not responsible for packages delivered incorrectly due to address errors provided by the customer.

If a package is returned to us due to an incorrect or incomplete address, or if it is unclaimed, we will contact you to arrange a reshipment. Additional shipping costs will be the responsibility of the customer.

Contact

If you have any questions or concerns about our shipping policy, feel free to contact us at:
📩 info@velairshop.com